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Last Updated: 2 October 2025

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1. Introduction

Wildcards Services Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

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Company Details:

- Company Name: Wildcards Services Limited
- Registered in: England and Wales
- Contact Email: Hello@wearewildcards.ai
- Website: www.wearewildcards.ai

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2. Information We Collect

We collect minimal personal information. The data we process includes:

2.1 Authentication Data
When you access third-party applications through our platform, we may process:
- Login credentials (usernames, email addresses)
- Authentication tokens
- Session information

2.2 Technical Data
We automatically collect certain technical information, including:
- IP addresses
- Browser type and version
- Device information
- Access times and dates
- Pages visited

2.3 Cookies
We use essential cookies to ensure our website functions properly. For more information, see our Cookie Policy below.

3. How We Use Your Information

We use your personal information for the following purposes:

- Service Provision: To provide access to third-party applications and our platform services
- Authentication: To verify your identity and maintain secure access
- Technical Operations: To maintain, improve, and secure our services
- Legal Compliance: To comply with applicable laws and regulations

4. Legal Basis for Processing (GDPR)

Under the UK GDPR, we process your personal data on the following legal bases:

- Contractual Necessity: Processing is necessary to provide our services to you
- Legitimate Interests: To operate, maintain, and improve our services
- Legal Obligation: To comply with applicable legal requirements

5. Data Sharing and Third Parties

We do not sell your personal data. We may share limited information with:

5.1 Third-Party Service Providers
We use third-party services for:
- Cloud hosting and infrastructure
- Authentication services
- Analytics (if applicable)

These providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes
- Enforce our terms and conditions
- Protect our rights, property, or safety
- Respond to lawful requests from public authorities

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security assessments
- Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Authentication data and session information are typically retained for the duration of your use of our services.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details provided in Section 12.

9. International Data Transfers

As we are UK-based and in our early stages, we primarily process data within the UK and European Economic Area (EEA). If we transfer data outside the UK/EEA, we ensure appropriate safeguards are in place, such as:

- Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
- Adequacy decisions recognized by UK law
- Other legally approved transfer mechanisms

10. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

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11. Cookie Policy

What Are Cookies?
Cookies are small text files placed on your device when you visit our website.

Cookies We Use
- Essential Cookies: Necessary for the website to function (e.g., authentication, security)
- Functional Cookies: Remember your preferences and settings

We do not currently use analytics or marketing cookies. If this changes, we will update this policy and seek your consent where required.

Managing Cookies
You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on our website
- Updating the "Last Updated" date
- Sending an email notification (where appropriate)

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Your continued use of our services after changes indicates your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Wildcards Services Limited
Email: hello@wearewildcards.ai
Address: 12 Gloucester Road, Teddington, Middlesex, TW11 0NU, United Kingdom

14. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Telephone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

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Terms of Use (Brief Summary)

By using our website and services, you agree to:
- Use our services lawfully and in accordance with these terms
- Not attempt to gain unauthorized access to our systems
- Not use our services for any harmful or illegal purposes
- Maintain the confidentiality of your login credentials

We reserve the right to suspend or terminate access to our services if these terms are violated.

For full Terms of Use, please contact us.

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Wildcards Services Limited | Registered in England and Wales